Effective Date: [14 July 2024]

1. Introduction

At Qala Jaipur, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your information is kept secure.

2. Information Collection

2.1 Personal Information We collect personal information that you voluntarily provide to us when you:

  • Create an account on our website.
  • Place an order.
  • Subscribe to our newsletter.
  • Contact our customer service team.
  • Participate in surveys or promotions.

Personal information may include your name, email address, phone number, shipping address, billing address, and payment information.

2.2 Non-Personal Information We also collect non-personal information automatically when you interact with our website. This may include:

  • IP address.
  • Browser type and version.
  • Pages you visit on our website.
  • Time and date of your visit.
  • Referral source (how you arrived at our website).

2.3 Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are stored on your device. They help us remember your preferences and understand how you use our website.

3. Use of Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including sending order confirmations and shipping notifications.
  • Customer Service: To provide customer support and respond to your inquiries.
  • Marketing: To send you promotional emails, newsletters, and special offers. You can opt-out of marketing communications at any time.
  • Website Improvement: To analyze website usage and improve our website's functionality and user experience.
  • Security: To protect against fraud and unauthorized access to your account.

4. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with trusted third parties who assist us in operating our website and conducting our business, such as:

  • Payment processors.
  • Shipping providers.
  • Email marketing services.
  • Website analytics providers.

These third parties are obligated to protect your information and use it only for the purposes specified by us.

5. Data Security

We implement a variety of security measures to protect your personal information. These include:

  • Secure Socket Layer (SSL) technology to encrypt your data during transmission.
  • Regular security audits and updates to our systems.
  • Restricted access to your personal information within our organization.

6. User Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccuracies in your personal information.
  • Deletion: Request that we delete your personal information, subject to certain legal obligations.
  • Opt-Out: Opt-out of receiving marketing communications from us.

To exercise these rights, please contact us at [insert email address].

7. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Information

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at:

  • Email: qalajaipur@gmail.com
  • Phone: +91 9001309075

This Privacy Policy covers essential aspects of data collection, usage, security, and user rights. If there are specific details or additional sections you'd like to include, please let me know!